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authorluxagraf <sng@luxagraf.net>2020-04-28 10:24:02 -0400
committerluxagraf <sng@luxagraf.net>2020-04-28 10:24:02 -0400
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+While the web has been buzzing about [Twitter][1], I've discovered something far more useful -- [GrandCentral][2]. GrandCentral is an all-in-one phone answering service that gives you a number and can forward calls to any other number you chose. There's also a host of other great features like call recording, email message delivery, and spam blocking for telemarketers.
+
+For those that missed it, David Pogue [wrote about GrandCentral][3] in his column last week, claiming "GrandCentral has rewritten the rules in the game of telephone."
+
+Normally I'm a bit cynical about new services, I still don't see the point of Twitter, but in this case I don't think Pogue is being hyperbolic. If GrandCentral doesn't get hijacked somehow by the existing phone companies, this service is going to be huge.
+
+Pogue starts off his column saying that the service isn't really for people that only have one phone, but I disagree. I only have one phone and I have still find GrandCentral to be indispensable. I've only been using the service for three days and I'm already hooked.
+
+Rather than recap Pogue's review, which is quite thorough, here's a brief list of what I think are GrandCentral's standout features:
+
+* Caller Name ID. Every GrandCentral caller is announced by name when you answer the phone.
+* Listen to messages as they're being left. Every time you answer a GrandCentral call you have four options, answer, send to voicemail, send to voicemail and listen in with the option to pick up and answer and record.
+* Record your phone calls. For most people this may not be a big one, but it's what sold me on the service. Note in some states you are required to disclose to the other party when you are recording a call.
+* personalized greetings. You could, if you wanted,mid-conversation record a different greeting for every user in your GrandCentral phonebook. It's not essential, but it does add a nice personalized touch.
+* GrandCentral can call any phone you chose and you can witch lines anytime during a call. Say you answer on your home phone and decide you need to run to store. Just press the * key to make all of your phones ring again and you can pick up on your cellphone in midconversation, unbeknownst to the person on the other end.
+
+
+While most people may not be interested in it the ability to record calls it's indispensable when conducting phone interviews -- something I do a lot. I can spend far less time trying to hurriedly type up notes when I know that I'll be able to review the call later, which allows me to focus more on the interview.
+
+I also really like the ability to record individualized greetings for different callers, though several people have told me it creeped them out a bit, but even those folks immediately wanted to know how to do it.
+
+The one drawback that I can see is that dialing out straight from your phone, the person on the recieving end won't see your GrandCentral number on their caller ID. If you place a call through the website they will see the number, but otherwise it can be a bit confusing for your friends.
+
+However that's about my only gripe with GrandCentral and it hasn't stopped me from changing my number. However, keep in mind that the service is a beta. I haven't had any problems and I have already entrusted it with some critical communications, but as with any beta -- YMMV.
+
+[1]: http://blog.wired.com/monkeybites/2007/03/8_cool_twitter_.html "8 Cool Twitter Tools"
+[2]: http://www.grandcentral.com/ "GrandCentral"
+[3]: http://www.nytimes.com/2007/03/15/technology/15pogue.html?ex=1331611200&amp;en=4df47d0c8f62356d&amp;ei=5090&amp;partner=rssuserland&amp;emc=rss "One Number That Will Ring All Your Phones" \ No newline at end of file