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diff --git a/old/published/Webmonkey/Monkey_Bites/2007/06.25.07/Mon/symantec.txt b/old/published/Webmonkey/Monkey_Bites/2007/06.25.07/Mon/symantec.txt new file mode 100644 index 0000000..5f94878 --- /dev/null +++ b/old/published/Webmonkey/Monkey_Bites/2007/06.25.07/Mon/symantec.txt @@ -0,0 +1,12 @@ +<img alt="Symantec" title="Symantec" src="http://blog.wired.com/photos/uncategorized/2007/05/22/symantec.jpg" border="0" style="float: right; margin: 0px 0px 5px 5px;" />A while back we told you about Symantec accidentally [crippling upwards of 50,000 Chinese Windows machines][1] when the anti-virus software deleted two critical system files in the Simplified Chinese edition of Windows XP which left those systems inoperable. + +In an [attempt to return to its users good graces][3] Symantec is offering affected users a free copy of Norton Save & Restore 2.0 backup software (enterprise users can get Symantec Ghost Solution Suite) along with a 12 month extension to the Norton Anti-Virus subscription services. + +Symantec calls the offer a "gesture of goodwill," however given that Norton is in fact the source of the original problem, many users may think twice about installing it again. Or as the Register so [drolly puts it][2]: "cockroach in your salad, sir? Have some free salad." + +Symantec had previously hinted that was considering a compensation package of some kind for affected users, but an extension of the same service that caused the problem is dubious at best; especially given that some Chinese enterprise companies are rumored to be demanding up to $130,000 for lost productivity. + + +[1]: http://blog.wired.com/monkeybites/2007/05/symantec_hoses_.html "Symantec Hoses Chinese Windows Users" +[2]: http://www.theregister.co.uk/2007/06/25/symantec_compensation/ "Symantec showers free software on bug-afflicted Chinese" +[3]: http://www.symantec.com/zh/cn/home_homeoffice/theme.jsp?themeid=goodwill
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