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Diffstat (limited to 'old/published/Webmonkey/Monkey_Bites/2007/08.27.07/Thu/mswga.txt')
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diff --git a/old/published/Webmonkey/Monkey_Bites/2007/08.27.07/Thu/mswga.txt b/old/published/Webmonkey/Monkey_Bites/2007/08.27.07/Thu/mswga.txt deleted file mode 100644 index ab48e3d..0000000 --- a/old/published/Webmonkey/Monkey_Bites/2007/08.27.07/Thu/mswga.txt +++ /dev/null @@ -1,18 +0,0 @@ -Microsoft has released more details about the recent [Windows Genuine Advantage server problems][2] that left as many as 12,000 legitimate users unable to validate their software. Microsoft says outage is not the correct term, rather the validation failure was the result of human error. - -Alex Kochis, a Microsoft senior product manager for WGA, writes in [a post to the WGA blog][1] that preproduction code was accidentally released into the wild. - ->First, activations and validations were both affected when preproduction code was accidentally sent to production servers. Second, while the issue affecting activations was fixed in less than thirty minutes (by rolling back the changes) the effect of the preproduction code on our validation service continued after the rollback took place. - -As for the outage, not being an outage, it would seem that had the servers simply failed the problem would not have occurred. Kochis says the WGA system is designed to default to genuine if the service is disrupted or unavailable. "In other words," he writes, "we designed WGA to give the benefit of the doubt to our customers... if our servers are down, your system will pass validation every time." - -However, since the servers were still up and running, albeit on the wrong software, they began to responded incorrectly, thus knocking out Vista's Aero features as well as some anti-virus protections and other programs. - -While Kochis stopped short of an official apology he does write: "I also want everyone to know that I am personally very disappointed that this event occurred. As an organization we've come a long way since this program began and it's difficult knowing that this event confused, inconvenienced, and upset our customers." - - - - - -[1]: http://blogs.msdn.com/wga/archive/2007/08/28/so-what-happened.aspx -[2]: http://blog.wired.com/monkeybites/2007/08/server-error-la.html
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